Privacy Policy

JetStream Media LLC

Last updated: January 2, 2026

JetStream Media LLC (“we,” “us,” or “our”) operates www.retrofmalbany.com website and the JetStream Radio mobile application (collectively known as the “App”) and related services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

When you register for an account or interact with certain features of the App, we may collect:

• Full name
   
• Street address
   
• City
   
• State
   
• ZIP code
   
• Age
   
• Messages you send to the studio (text or voice recordings)
   
• Contest entries, including photos, trivia responses, or keywords
   

Providing this information is optional for listening to the station, but required to participate in contests, submit requests, or send messages.

If you choose to send a voice message to the studio, the App will record audio only when you explicitly initiate recording. These recordings are submitted voluntarily and are used solely for station interaction, content review, or possible on-air use.

When you use the App, we may automatically collect limited technical information such as:

• Device type and operating system
   
• App version
   
• Anonymous usage statistics
   
• Push notification preferences
   

This information is used to improve app performance and reliability and does not personally identify you.

We use collected information to:

• Provide and operate the App
   
• Enable song requests and listener messages
   
• Administer contests and promotions
   
• Contact winners when applicable
   
• Display contest participation status
   
• Send push notifications you opt into
   
• Maintain App security and functionality
   

We do not sell or rent your personal information.

If you participate in a contest:

• Your submitted information is used only to administer the contest
   
• Winners may be contacted using the information provided
   
• Submitted photos or messages may be displayed within the App or referenced on-air, if applicable
   

Official contest rules will be provided within the App when a contest is active.

If you enable push notifications, we may send notifications related to:

• Station announcements
   
• Contests and promotions
   
• App updates
   

You may disable push notifications at any time through your device settings.

We may share information only in the following limited circumstances:

• With trusted service providers who help operate the App (e.g., hosting, messaging, notifications)
   
• When required by law or legal process
   
• To protect the rights, safety, or property of JetStream Media LLC
   

We do not share personal data with advertisers or third parties for marketing purposes.

We retain your personal information only as long as necessary to:

• Operate the App
   
• Fulfill contests and promotions
   
• Comply with legal obligations
   

You may request deletion of your account and associated data at any time.

You may delete your account directly within the App or by contacting us.
Upon deletion, your personal information will be permanently removed from our systems, except where retention is required by law.

The App is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.

We take reasonable measures to protect your information using industry-standard security practices. However, no method of electronic transmission or storage is 100% secure.

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

If you have questions about this Privacy Policy or your data, please contact us:

JetStream Media
Website: https://retrofmalbany.com
Email: JohnG@jetstreammedia.net